Our Approach To Property Management

Premium Leasing Experience

We focus on maximising your property’s value, minimising vacancy, and securing quality tenants through a refined leasing process.

Only well-presented properties form part of our portfolio, each showcased through targeted marketing, strategic pricing, and premium viewing times, including after-hours and weekends. With streamlined digital applications and thorough screening, our experienced team ensures your property is positioned for long-term success from the outset.

Proactive Property Management

With over 2,700 properties under management, Vivid is trusted by landlords across Perth to manage every detail with precision. Using advanced systems and smart technology, we ensure nothing is overlooked and every property is proactively maintained.

From detailed Property Condition Reports at the outset to routine, well-documented inspections, we ensure your property is protected, compliant, and consistently performing, supported by strong tenant relationships that safeguard its long-term value.

Maximised Property Performance

We ensure your property delivers strong, sustainable returns throughout its lifecycle. Through accurate pricing, proactive tenant support, and exceptional ongoing management, we maximise your investment’s performance.

Supported by Vivid’s comprehensive services, including expert finance broking, and support for divesting tenanted and vacant properties, we provide a complete approach that consistently achieves outstanding results and client satisfaction.

Property Management Backed by Results

#1

For lowest median days on market for Residential properties leased*

6 Days

From advertising to signed lease (industry average is 16 days)

2,700+

Properties managed

10 Days

More rental income for investors than a typical agency on vacant properties

Landlords

Renting Your Property

Our award-winning property management team is renowned for exceptional service and proactive management, overseeing 2,700+ properties with care. We handle all aspects of property management, from leasing and tenant screening through to maintenance and financial reporting, ensuring your investment is protected, well-maintained, and positioned for maximum returns. With a client-centric approach and a 4.8/5 satisfaction rating, our team consistently delivers exceptional results, giving owners peace of mind.

If you’re considering leasing your property, understanding its current rental value is an important first step. Our comprehensive digital Rental Report provides a quick, free summary packed with expert insights, including estimated rent, rent potential, market trends, property rental history, comparable properties, and a suburb snapshot. While a personalised in-person appraisal will provide the most accurate valuation, this report is a convenient starting point to help you gauge your property’s potential and plan your next move with confidence.

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Why We Lead The Way

Quality Reporting

Detailed Property Condition Reports produced in-house to reduce tenancy dispute risks & financial exposure.

Fully Managed

Full application management service, with tenants signing up online to make it easier to do business.

Nothing Upfront

No upfront expenses for a new property – we don’t charge until your property is rented out.

Transparent Fees

Highly simplified fee structure. No fees for monthly administration, annual statements or searches.

Premium Marketing

Premium showcasing & online marketing with no photography or advertising fees to pay.

On-Site Inductions

On-site inductions & handover with new tenants, for a personalised and quality service and to reduce performance & maintenance risks.

Flexible Viewings

Viewings are conducted at peak times on weekends & evenings to maximise exposure to the best quality tenants.

Proactive Reviews

Tenant performance & rent reviews, forming part of tenancy renewals, maximising value, and reducing tenant exposure & risks to owners.

Property Management Answers

Why do I need a managing Agent? Why not manage the property myself?

While managing a property yourself may seem cost-effective, partnering with an experienced property manager offers significant advantages. Property managers bring expert knowledge of tenancy laws, market trends, and best practices to maximise rental returns while minimising risks. They handle everything from marketing and tenant selection to maintenance coordination and rent collection, ensuring your investment runs smoothly.

Property management is a highly regulated field, and self-managing landlords must navigate complex legal requirements, tenancy agreements, and dispute resolution processes with limited professional support. A property manager ensures compliance with all regulations, protecting you from costly mistakes and potential liabilities. They also save you valuable time by managing tenant communication, routine inspections, and unexpected issues, allowing you to enjoy the benefits of property ownership without the day-to-day stress. Ultimately, working with a property manager provides peace of mind and helps safeguard your investment.

Some of the fees property managers charge are quite extensive and complicated - How does Vivid do it?

Vivid operates a simplified and transparent fee structure. We’ve done away with seven of the most common fees charged by typical agencies and made things easier and more straightforward.

Do I have to pay any upfront marketing or costs to lease my property with Vivid?

No, there is no upfront cash outlay. And even better, as a welcome present, professional photography of your property will be on us! In addition, marketing is included in the property leasing fee which isn’t charged until your property is let and the Tenant pays their bond and initial two weeks rent. So, effectively you can get started with Vivid without any cash outlay!

Do I need landlord insurance?

Absolutely, you do. Landlord insurance will cover you for any unexpected loss such as wilful tenant damage to the property, death of a tenant, abandonment and other unforeseen events. Cover varies between providers so landlords are advised to do their research. We always recommend that you insure with a reputable specialist landlord insurance provider and we can assist you to make these arrangements.

Will I have a dedicated property manager? Who will look after me?

At Vivid every client and property has a dedicated property manager. Our property managers are an impressive bunch, and yours will be your main point of contact. However, we believe in providing a sustainable service, therefore there is a whole support services team that works with your property manager to provide services to you and your tenant.

We operate sophisticated systems and on top of our paperless, environmentally friendly office, this means that anyone in the support services team will have sufficient information and knowledge to be able to help you or your tenant should your property manager be unavailable or away. Gone are the old days where we are totally dependent on one individual who has all the knowledge in their head. This means the world doesn’t come to a standstill on the back of one person and you can enjoy a more robust and consistent service as a result.

I've been quoted a cheaper management fee and rates from another managing agent. Why are you more expensive?

We certainly aren’t the cheapest service provider and we’re also not the most expensive. What we deliver is outstanding service and results to our clients, providing real value for money.

We won’t ever be the cheapest because delivering outstanding results for our clients is not a cheap exercise.

Our commitment to continuous improvement requires us to invest in our business and our people. The success of this investment is clearly demonstrated by the excellent service and results we deliver.

At Vivid we have a specific, dedicated property management operation that purely focuses on property management. We provide a fully managed, fully comprehensive service to all our clients and we have an absolute focus on delivering outstanding service and exceptional results.

When you choose Vivid, you get a team of dedicated people looking after you. We are true leaders in our field, we have an award winning team and deliver market leading results. We’re in the top 1% of agencies in the Perth Metropolitan area, and compared to the typical Perth agency, on average we save each of our clients two weeks in down time when they have a Tenant change over. (That’s the equivalent to two weeks rent in their pocket).

We have a consistently low vacancy rate in comparison to the market and run a consistently low arrears and tenant default rate.

When you choose Vivid, you are choosing a provider of substance you can rely on. It may cost a little more, but we will not compromise on service to be cheaper.

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